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Aug 1, 2023Liked by Kathryn O'Day

Coke adds life!

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Fantastic advice, and a good exercise to do to reveal how we think about solutions. Another great exercise to do in a company of ANY size is to ask the various employees to do this (when we know there has not been previous training on standardizing the answer) and it's often incredible to see to the variance in the responses. It helps to learn but it also helps to identify where the main focus is not shared or emphasized, or when something is getting lost. All in all the advice to think this way and do this exercise is spot on!

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