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The Only Framework You Need to Delegate Like a Pro
We recently talked about the importance of clarifying decision-making and delegation at a startup — especially if someone is going to be out on leave…
Mar 26
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Kathryn O'Day
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The Only Framework You Need to Delegate Like a Pro
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Want To Be the Best? First, You Need to Be the Worst
To take on a new challenge, you have to accept the single most important truth: at first, you will suck.
Mar 19
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Kathryn O'Day
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Want To Be the Best? First, You Need to Be the Worst
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How VCs Are Approaching Valuations in 2024
“Show founders the VC math.” Learn 6 steps to valuations in 2024!
Mar 12
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Kathryn O'Day
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How VCs Are Approaching Valuations in 2024
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Having A Baby? 4 Startup-Friendly Steps To Prep For Your Leave 👶
Babies are like startups. They never go as planned, more expensive than you thought, and you can't not love them!!!! Here are my 4 recommendations (PLUS…
Mar 5
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Kathryn O'Day
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Having A Baby? 4 Startup-Friendly Steps To Prep For Your Leave 👶
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February 2024
5 Free & Low-Cost Ways Startups Can (& Should!) Support New Parents
Your team is small and cash is tight. But you KNOW that supporting new parents is important to you. Here are the top 5 things you can do to support new…
Feb 27
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Kathryn O'Day
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5 Free & Low-Cost Ways Startups Can (& Should!) Support New Parents
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3 Customer Success Strategies I Wish I Knew As A Newbie
Here are the 3 concepts that I WISH I knew when I started in customer success and you can learn today!
Feb 20
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Kathryn O'Day
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3 Customer Success Strategies I Wish I Knew As A Newbie
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5 Tips For A Phenomenal Customer Check-In Call
Customer feedback is the lifeblood of every business! I’ve made 1000s of customer check-in calls over the years. Here are my 5 top tips to maximize your…
Feb 13
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Kathryn O'Day
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5 Tips For A Phenomenal Customer Check-In Call
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4 Steps To Get Customers On The Phone – Even When They Ghost You 👻
How do you deliver a great customer experience? You talk to customers!!!!! That said, having conducted 1000s of customer check-in calls, sometimes the…
Feb 6
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Kathryn O'Day
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4 Steps To Get Customers On The Phone – Even When They Ghost You 👻
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January 2024
How to Break into Tech...Or Find New Role in the Biz
Check out these 4 strategies + 1 bonus tip (from a career transition expert) for getting into tech!
Jan 30
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Kathryn O'Day
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How to Break into Tech...Or Find New Role in the Biz
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5 Resources to Help You Nail Your Pitch
Here are 5 great resources to help you with your pitch — the deck, the speaking, the story — all of it!
Jan 23
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Kathryn O'Day
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5 Resources to Help You Nail Your Pitch
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SaaS Masterclass: 3 Top SaaS Thought Leaders & Their Best Blog Posts
2024 is the year the O’Daily gets SaaSy. Here a 3 great SaaS thought leaders with 3 of the top articles from each.
Jan 16
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Kathryn O'Day
4
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SaaS Masterclass: 3 Top SaaS Thought Leaders & Their Best Blog Posts
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4 VC-Approved Tips to Make Your Startup Irresistible
Happy Fundraise Kickoff! Here’s 4 ways to align your company and positioning so a VC can easily say yes.
Jan 9
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Kathryn O'Day
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4 VC-Approved Tips to Make Your Startup Irresistible
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